One system for every way you invoiceReminders for invoices sent any way you bill
Payment reminders that run themselves and sound like you.
DueBuzz is payment reminder software for small service businesses. It follows up on invoices you have already sent: polite reminders, already written, on a schedule you set. They go out under your name and stop when you mark an invoice paid, or on their own when a Stripe payment matches it.
30-day free trial · No credit card required · $19 USD/month if you subscribe
Outstanding
$9,750
Active invoices
3
Overdue
1
Reminders sent
3
Acme Studio
Due soonalex@example.com · Website redesign
StripeDue in 3 days
Northline Consulting
Chasingbilling@example.com · October retainer
Bank transferDue in 12 days
Bright Labs LLC
Overdue1042 · ap@example.com · Q3 support hours
PDFWas due Sep 20
Harbor Media
Paidaccounts@example.com · Photo shoot
PayPalPaid Sep 25
Reminder sequence
Northline Consulting
$1,850
Due in 12 days
- Friendly3 days before due · Fires Oct 6
- ProfessionalOn due date · Fires Oct 9
- Firm7 days overdue · Fires Oct 16
- Final14 days overdue · Fires Oct 23
Client replies land directly in your inbox.
- The words are ready
- Guided wording gives you a starting point for the nudge you keep putting off.
- You have the final say
- Review before sending, or get a heads-up the day before.
- Replies come to you
- Plain-text emails show your name, or your business name if you set one. Clients reply to your own inbox.
Different ways to invoice. One place to follow up.
DueBuzz follows up on any invoice you add, however you billed it: a payment link, a bank transfer, an emailed PDF. Only Stripe payments can close an invoice by themselves; the rest you mark paid. When you bill different clients in different ways, you become the person remembering which ones still need a nudge. Bring their details here and give them the same attention, with one voice and a schedule you choose.
Keep the way you bill. Add the details or import a CSV, then know how the follow-up stops.
Stripe
Can close by itself
Mark paid, or let optional detection close it when a Stripe payment matches the exact amount.
PayPal
Mark paid
Mark paid when the money arrives.
Bank transfer
Mark paid
Mark paid when the money arrives; there is no bank connection.
Emailed PDF
Mark paid
Mark paid when the money arrives; DueBuzz does not read or send the PDF.
For each invoice, choose which system sends reminders. DueBuzz does not coordinate reminder schedules with your invoicing tool.
No surprises
Know what is scheduled. Decide what gets sent.
DueBuzz lets you review reminders before sending or see them in a heads-up email the day before. If a tool has ever emailed a client who already paid, you know why that matters. You need a chance to check before the message leaves, not an apology to write after it arrives.
Stripe can stop the chase for you
Connect Stripe to stop remaining reminders when a payment matches the invoice and its exact amount. Payments through a Stripe Payment Link (buy.stripe.com) included in a reminder can identify that invoice even from a different email address. Uncertain matches close nothing and are emailed to you for review, so a part payment is not mistaken for payment in full.
Create a webhook in your Stripe dashboard and paste its signing secret into DueBuzz. DueBuzz holds no API key, cannot see your balance and cannot move money.
See tomorrow's reminders
The daily heads-up lists tomorrow's reminders in one email. The client just paid by bank transfer? Mark it paid from the email. Agreed to give them more time? Skip or pause. You can act before they hear from you. Nothing scheduled means no email.
Want to approve every reminder? Use review-before-sending.
Approve each reminder before it sends
Turn on review-before-sending and every reminder waits in a queue for your approval. If you want to read every follow-up first, you can. The words and timing are ready; the final say is yours.
In this mode the daily email lists what is waiting for you.
Know when the email could not reach them
A permanent bounce or spam complaint stops reminders to that address across its invoices, and DueBuzz emails you the failure details. A mistyped address should not leave you wondering why a client will not reply. Correct the address on each affected invoice and its chase restarts.
A temporarily full mailbox does not stop the chase.
PayPal payments, bank transfers and PDF invoices are marked paid by hand. Pause an invoice or use review-before-sending when you need to check its payment status.
How it works
Add the invoice. Choose the follow-up.
01
Add your invoice
Add details of an invoice you have already sent, or import a CSV. Keep billing the way your clients know. Include your invoice number and payment link if you have them.
02
Pick your schedule
Choose when reminders go out and start with the guided wording. Edit it to sound like you, without writing each follow-up from scratch.
03
Reminders go out
DueBuzz sends scheduled reminders in its daily run, or holds them for approval. Replies come to your inbox, so you handle the conversation. Mark paid and the remaining reminders stop.
Features
The follow-up is written. You make it yours.
Firmer without getting heated
The wording changes as the invoice ages. Friendly before the due date asks for nothing. Firm asks for a payment date. Final asks for a reply. Each asks for the next thing you need to know, without turning a payment reminder into an argument.
The words, already written
DueBuzz gives you editable wording for each stage of the follow-up. The due date is easy to put in a calendar. It is the second and third nudge you keep rewriting, trying not to sound apologetic or aggressive. Start with words that already make the request clearly.
One voice, however you bill
Add details for invoices billed through Stripe, PayPal, bank transfer or PDF, and use the same wording and schedule across them. The PDF invoice needs a follow-up just as much as the payment link does. Customize an invoice's schedule when it needs a different approach, and include a payment link if you have one.
Pause without canceling
Pause reminders for one invoice while keeping it open. When a client asks for more time and you agree, the next email should respect that conversation. Resume when you are ready, or skip one reminder and let the rest carry on.
A thank-you when it lands
When an invoice is marked paid, DueBuzz can send your client a short thank-you note. After the nudges, it is a warmer way to close the conversation. It is optional; the remaining reminders stop whether or not you send a thank-you.
Written to a real person
Every reminder carries your client's name, their amount and their date, filled in for you. Never “Dear customer, regarding your outstanding balance”.
{{client_name}} → Acme Studio
{{amount}} → $3,200.00
{{due_date}} → Sep 30, 2026
Start with the invoices you already have
Import open invoices from a CSV and check the preview before saving. You do not need to retype the backlog you are already dreading chasing. Common headings such as Customer, Total and Due Date are recognized. Ambiguous dates need clarification, unreadable rows are reported by line number, and duplicates are flagged. USD, EUR, GBP, CAD and AUD are supported, with totals kept separate.
A clear request, without the awkward wording.
This is the email Bright Labs gets a week after its invoice was due, exactly as DueBuzz sends it. It asks for a payment date and offers to help. No apology for asking, and no threat to make the point.
Subject: Still open: invoice #1042 for $4,700.00
Hi Bright Labs, The invoice #1042 for $4,700.00 (Q3 support hours) was due Sep 20 and is now 7 days overdue. Could you confirm the date it is scheduled for payment? If anything is holding it up, let us know what you need and we will send it across. Best regards, Maya Chen Chen Studio
Payment reminder guides and templates
Choose the wording, plan your schedule and understand how payment updates stop the follow-up.
Polite payment reminder email templates
The payment reminder emails DueBuzz sends, from a friendly note before the due date to asking for a reply two weeks late. Copy them or let DueBuzz send them.
How to follow up on unpaid invoices with DueBuzz
An invoice follow-up workflow for service businesses and freelancers: check payment status, choose wording, pause when needed and review a completed sequence.
How to set a payment reminder schedule
See an editable invoice reminder schedule, timing limits, daily sending, approval mode, overdue catch-up and what happens when a DueBuzz sequence ends.
How Stripe payment detection stops invoice reminders
How DueBuzz matches Stripe payments, uses invoice-specific Payment Links, handles uncertain amounts and reports refunds. PayPal and bank payments remain manual.
Payment reminders for PDF and bank transfer invoices
Follow up on invoices sent as PDFs or paid by bank transfer. Add details or import a CSV, schedule reminder emails and mark paid manually in DueBuzz.
FAQ
Questions, answered
Who is DueBuzz for?+
DueBuzz sends scheduled payment reminder emails for small B2B service businesses that invoice clients on terms. Typical users are agencies, studios, IT providers, bookkeeping firms and consultancies whose clients pay after the work is done. DueBuzz gives you the words and schedule for following up, so the next nudge does not sit unwritten. Freelancers and independent contractors can use it too.
Do I have to switch how I invoice?+
No, you can keep invoicing exactly as you do today. Some clients want a payment link, others a bank transfer or an emailed PDF. Add those invoice details to DueBuzz or import a CSV, and handle the follow-up in one place. DueBuzz does not create or send invoices, process payments or connect to your bank.
Read the related guideCan I import unpaid invoices from a spreadsheet?+
Yes, you can import open invoices from a CSV and preview them before saving. A pile of unpaid invoices should not mean an afternoon of typing them in again. Use the downloadable template or common headings such as Customer, Total and Due Date. Ambiguous dates need clarification, unreadable rows are reported by line number, and duplicates are flagged. Supported currencies are USD, EUR, GBP, CAD and AUD.
My invoicing tool already sends reminders. Why add DueBuzz?+
DueBuzz brings follow-up for different billing methods into one place. Your invoicing tool's reminders cover the invoices created inside it. But the client paying by bank transfer and the one you emailed a PDF still need a nudge. Add their details to DueBuzz to use the same wording and schedule across them. Choose which system sends reminders for each invoice: DueBuzz does not coordinate with your other tool's schedule.
How do I avoid chasing a client who already paid?+
Mark an invoice paid and its remaining reminders stop; optional Stripe detection does this for matching payments with the exact amount. Getting an 'I already paid' reply is exactly the moment you want to avoid. The day-before heads-up lets you skip, mark paid or pause before a reminder goes out. Or turn on review-before-sending so every reminder waits for your approval, and the daily email lists what is waiting instead. PayPal payments, bank transfers and PDF invoices still need you to mark them paid.
Read the related guideWhich Stripe payments close an invoice automatically?+
With Stripe detection connected, a payment closes an invoice only when it identifies a match and the amount is exact. A part payment should not quietly close an invoice that is still owed. Uncertain matches, part payments and payments with added fees close nothing. Uncertain matches are emailed to you for review, and so are part and fee-added payments that come from a client's email address. A Stripe Payment Link (buy.stripe.com) added to the invoice is tagged in each reminder, so it can identify that invoice even if the payer uses a different email address. Your invoice number can identify an exact invoice; otherwise, equal amounts owed by the same client close oldest first. Setup uses a webhook in your Stripe dashboard. DueBuzz holds no API key, cannot see your balance and cannot move money.
Read the related guideDo the daily heads-up and approval mode run together?+
No, you get one daily email or the other. Choose the kind of control you want: in automatic mode, the heads-up lists tomorrow's reminders with links to skip, mark paid or pause. Nothing scheduled means no email. If you would rather check every message yourself, switch on review-before-sending: each reminder waits for approval, and the daily email lists what is waiting, on the day a reminder is queued and the two days after.
Can I change the wording and schedule?+
Yes, you can change both the wording and the schedule. You know which clients need a gentler note and which invoices need a different timeline. Use an account-wide sequence or customize one invoice, with up to 6 steps from 30 days before due to 60 days after. Edit each guided tone's subject and body, or use one custom template at every step. Steps using the same tone share its wording. You can pause an invoice without closing it.
Read the related guideWhat do the reminder emails say?+
Guided reminders change what they ask for as an invoice ages, without threats or pleading. Friendly shares the details before payment is due. Professional asks for processing on the due date. Firm asks for a payment date, and Final asks for a reply. You should not have to choose between apologizing for the third follow-up and sounding angry that it is needed. The words are already written, and you can edit each tone or reset it to the DueBuzz version.
Read the related guideWhose email address sends the reminders?+
Reminders show your business name or your own name and are sent from DueBuzz's verified domain, with replies going straight to your inbox. They are plain-text emails, so the conversation still feels like one between you and your client. There is no no-reply address to work around, and no separate inbox to remember to check.
What happens if an email bounces?+
A permanent bounce or spam complaint stops reminders on every invoice using that address, and DueBuzz emails you the failure details. If you mistyped an address, you should find that out instead of wondering why the client keeps ignoring you. Correcting the address on an invoice restarts its chase; fix it on each invoice that used it. A temporarily full mailbox does not stop it.
What happens when the sequence ends?+
When the scheduled reminders end, an unpaid invoice moves to Stalled and no more reminders go out unless you choose Chase again. That adds further steps using the Ongoing tone. You can decide how to handle an unanswered invoice instead of leaving software to email the client indefinitely.
Read the related guideWhat if I add an invoice that is already overdue?+
An invoice added already overdue gets the most appropriate single reminder on the next daily run, then the remaining schedule continues. You can bring in the invoices you have been putting off without sending a client a backlog of missed reminders. Turn on review-before-sending if you want to approve that message first.
What happens after a detected payment is refunded or disputed?+
DueBuzz emails you about refunds and disputes on detected payments, without reopening the invoice or restarting reminders. That gives you room to understand what happened and speak to the client before another payment request goes out. You can reopen the invoice yourself if needed.
What happens after the free trial?+
Your 30-day free trial ends without a charge unless you subscribe. It gives you time to see a reminder go out and a client reply, rather than deciding from a setup screen. The free trial covers up to 25 open invoices and 75 client emails. Subscribing removes both limits. The plan is $19 USD per month. Three days before it ends, you get an email listing any reminders scheduled after that date, so nothing is interrupted if you subscribe. If the trial uses its 75 client emails first, you get one email saying so instead, and reminders are held until you subscribe. Without a subscription, reminders are held and your invoices and settings are kept. Subscribing resumes the chase on the next daily run, starting with the latest step for each invoice.
Can I cancel anytime?+
Yes, cancel anytime from Billing settings to stop your subscription renewing. You can also export your data as CSV from Billing, so you can keep your own copy of the records. Deleting your account is a separate, permanent action.
Your next invoice could be the one that pays for DueBuzz.
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