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Terms of Service

Last updated: October 14, 2026

These Terms of Service ("Terms") govern your access to and use of DueBuzz, a software service operated by EmpireX Global LLC.

By creating an account or using DueBuzz, you agree to these Terms.

1. The Service

DueBuzz provides software designed to help businesses organize invoices, track payment status, and manage payment follow-up activities.

DueBuzz is a software tool. It is not a law firm, accounting firm, financial institution, or guaranteed debt-recovery service.

We do not guarantee that use of DueBuzz will cause an invoice to be paid, cause a customer to respond, recover a debt, or produce any particular financial result.

2. Accounts

You must provide accurate information when creating and maintaining an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Activity occurring through your account.
  • Keeping your account information reasonably current.
  • Promptly notifying us if you suspect unauthorized access.

You may not use another person's account without authorization.

3. Your Data and Customer Information

You retain your rights in business information and content that you provide to DueBuzz.

You represent that you have the necessary rights and authority to upload, store, use, and process information you provide through the service, including information concerning your customers or contacts.

You are responsible for the accuracy, legality, and appropriateness of information and communications generated from or sent using your account.

DueBuzz sends reminder messages only at your direction, on the schedule you set, and using wording you have selected or written. Those messages carry your business name or your own name in the From line and your address for replies. For the purposes of anti-spam and electronic communications laws, you are the sender of those messages and the party responsible for your relationship with each recipient. DueBuzz acts as your service provider in transmitting them, and processes your customer information on your instructions and on your behalf.

4. Acceptable Use

You may not use DueBuzz to:

  • Violate applicable laws or regulations.
  • Send fraudulent, deceptive, threatening, abusive, or unlawful communications.
  • Impersonate another person or business.
  • Access accounts or information without authorization.
  • Introduce malicious code or interfere with the security or operation of the service.
  • Use the service for spam or other prohibited messaging activity.
  • Attempt to circumvent account, usage, security, or subscription restrictions.

We may restrict or suspend access where reasonably necessary to protect DueBuzz, its users, third parties, or the integrity of the service.

5. Free Trial

DueBuzz offers a free trial as described on our website.

The trial period, eligibility, feature set, and other conditions displayed at signup form part of the offer.

A free trial does not guarantee permanent free access to paid functionality.

During the free trial an account may have up to 25 open invoices at a time and may send up to 75 emails to its clients in total. Once that number of emails has been sent, further reminders are held until the account subscribes. These limits protect the sending service every customer shares and end when you subscribe.

6. Paid Subscriptions

Certain DueBuzz features require a paid subscription.

Before purchasing, the applicable price and billing frequency will be displayed to you.

Unless otherwise stated at purchase, paid subscriptions are recurring and renew according to the billing frequency shown during checkout until canceled.

Payment processing is provided by a third-party payment processor, currently Stripe.

7. Cancellation

You may cancel a paid subscription in accordance with the Cancellation Policy, using the cancellation options made available through DueBuzz or its billing provider.

Cancellation does not automatically entitle you to a refund. Refund eligibility is governed by the Refund Policy and applicable law.

8. Refunds

Unless otherwise expressly stated, purchasing a subscription does not create a general right to a prorated or automatic refund.

9. Communications

DueBuzz may send communications necessary to operate the service, including account verification, password reset, security, subscription, billing, and other service-related messages.

If you use automated invoice follow-up features, you are responsible for using those features lawfully and for ensuring that you have the right to contact the intended recipients.

10. Third-Party Services

DueBuzz relies on and integrates with third-party services.

We are not responsible for outages, changes, policies, or acts of third-party services outside our reasonable control.

Your use of a third-party service may also be governed by that provider's terms.

11. Intellectual Property

DueBuzz, its software, branding, interface, designs, and related materials are owned by EmpireX Global LLC or its applicable licensors, except for content owned by users or third parties.

These Terms do not transfer ownership of DueBuzz intellectual property to you.

12. Service Availability and Changes

We may modify, improve, discontinue, or replace features as the service develops.

We do not guarantee uninterrupted or error-free availability.

We may perform maintenance or take actions reasonably necessary for security, reliability, legal compliance, or operational purposes.

13. Suspension and Termination

We may suspend or terminate access where reasonably necessary because of violations of these Terms, unlawful activity, security risks, nonpayment, abuse, or conduct that threatens the service or other users.

You may stop using DueBuzz at any time, subject to any outstanding subscription or payment obligations.

14. Disclaimers

DueBuzz is provided on an "as available" basis to the extent permitted by applicable law.

DueBuzz does not provide legal, accounting, tax, or financial advice. You remain responsible for your business decisions, invoices, communications, records, and compliance obligations.

15. Limitation of Liability

To the maximum extent permitted by applicable law, EmpireX Global LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of DueBuzz.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

16. Indemnification

You agree to indemnify and hold EmpireX Global LLC harmless from claims, damages, liabilities, and reasonable expenses arising from your use of DueBuzz to contact third parties, from the content of messages sent through your account, from your breach of these Terms, or from your violation of applicable law.

This does not apply to the extent a claim arises from our own breach of these Terms.

17. Governing Law

These Terms, and any dispute arising from them or from your use of DueBuzz, are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules.

The state and federal courts located in Pinellas County, Florida have exclusive jurisdiction, and you and EmpireX Global LLC each consent to that venue.

If you are a consumer resident in a country whose law gives you the right to bring proceedings in your own courts, or entitles you to the protection of your own country's mandatory consumer law, nothing here removes that right.

18. Changes to These Terms

We may update these Terms as DueBuzz changes or as legal and operational requirements evolve.

Material changes may be communicated through the service or by other reasonable means.

Continued use after updated Terms become effective may constitute acceptance to the extent permitted by applicable law.

19. Contact

Questions about these Terms may be sent to:

DueBuzz
Operated by EmpireX Global LLC, a Florida limited liability company
St. Petersburg, Florida 33702, United States
Website: https://duebuzz.com
Email: support@duebuzz.com