Cancellation Policy

Last updated: October 4, 2026

This Cancellation Policy applies to paid DueBuzz subscriptions. DueBuzz is operated by EmpireX Global LLC.

1. Canceling a Subscription

You can cancel your subscription in the Plan section of the Billing page in the DueBuzz dashboard. Payments are processed by our payment processor, Stripe.

A cancellation takes effect at the end of the current billing period or, if you cancel during a trial, at the end of the trial, with no charge. You keep access until then, and you can resume your subscription on the same page at any time before it ends.

If you are unable to access the cancellation option, contact us at support@duebuzz.com and we will assist you.

2. Future Renewals

A properly completed cancellation will prevent future automatic renewal charges after the cancellation becomes effective according to the billing configuration shown to you.

3. Remaining Access

When you cancel, you retain access to the subscription features you have already paid for through the end of the current billing period. After that period ends, reminders stop being sent on your behalf, and your invoices and settings are kept.

4. Refunds

Cancellation does not automatically create a refund for subscription charges already paid.

Refund requests are handled according to the DueBuzz Refund Policy and applicable law.

5. Account Data

Canceling a paid subscription and deleting a DueBuzz account are separate actions.

Canceling billing does not automatically delete your account or business data.

Deleting your account cancels any active subscription immediately, so no further charges are made.

6. Support

For cancellation assistance: